The confidentiality and due protection of the personal information entrusted to HOLZER Y COMPAÑIA S.A. DE C.V., (hereinafter, "Nivada Swiss" or the "Company"), is of the utmost importance. Nivada Swiss is committed to handle your personal data in a responsible manner and in accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals (hereinafter the "Law") and other applicable regulations.

For Nivada Swiss, the collection of certain personal data is necessary to carry out the activities intrinsic to its commercial and mercantile business. Nivada Swiss has the legal and social obligation to comply with sufficient legal and security measures to protect the personal data collected for the purposes described in this privacy notice. All of the above is done with the objective that you have full control and decision over your personal data. Therefore, we recommend that you read the following information carefully. You will have this privacy notice available at all times on our website.

 

1. Details of the responsible party
Nivada Swiss is a company incorporated under the laws of Mexico located at Torre Omega, Campos Eliseos No. 345 Piso 10, Col. Chapultepec Polanco, Alcaldía Miguel Hidalgo, México, Mexico City, C.P. 11560.


2. Personal data collected and sensitive data
As part of our consumer community, certain personally identifiable information about you may be collected and processed. Generally, we collect personal data from you when you make a purchase, or complain about any of our products and/or services, take part in a campaign or otherwise interact with us. Such information may include, but is not limited to, the following:

Identification data: full name, home, cell and/or work phone, email, postal address, user codes and passwords, age, gender, zip code, language preferences, date of birth, among others.
Data related to our products or services
Personal and/or financial data: purchase inquiries or requests, products supplied, delivery details, bank account number, bank card details, billing address, RFC, creditworthiness checks and other similar financial information. For the purposes outlined in this policy, we may collect your personal data in a number of ways: when you provide it to us directly; when you visit our website or use our online services; and when we obtain information from other sources that are permitted by law.


3. Purpose of Data Processing

Development of products and services. In most cases we only use your personal and statistical data for such purposes. We may combine personal data collected from your use of a particular Nivada Swiss product with other personal data we may have about you, unless such personal data was collected for other purposes.
Product and service development. In most cases we only use your personal and statistical data for such purposes. We may combine personal data collected from your use of a particular Nivada Swiss product with other personal data we may have about you, unless such personal data was collected for other purposes.
Communicating with you. We may use your personal data to communicate with you in connection with consumer care.
Marketing and referrals. We may use your personal data for direct marketing or to conduct market research. In addition, in accordance with applicable regulations, we may contact you to inform you of new products, services or promotions.
If you do not want Nivada Swiss to process your information for advertising, promotional and market research purposes, you may revoke your consent by contacting us at atencion@nivadaswiss.com.

 

4. Cookies and web beacons
The user of the Nivada Swiss website is aware and accepts that Nivada Swiss may use a tracking system through the use of cookies.

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device as a unique user when you visit certain pages on our site, which allows us to exchange status information between that site and the user's browser. The state information may reveal means of session identification, authentication or user preferences, as well as any data stored by the browser with respect to the Internet site.

Cookies are used to understand the interests, behavior and demographics of visitors and visitors to the Site in order to better understand their needs and interests and to better serve or provide them with related information. We also offer certain features that are only available through the use of cookies.

We will also use the information obtained through cookies to analyze the pages navigated by the visitor or user, the searches performed, improve our commercial and promotional initiatives, show advertising or promotions, banners of interest, improve our offer of contents and articles, personalize such contents, presentation and services.

Cookies are also used so that the user does not have to enter his password so frequently during a browsing session, also to count and corroborate registrations, user activity and other concepts and commercial agreements, always having as objective of the installation of cookies, the benefit of the user who receives it, and will not be used for other purposes unrelated to Nivada Swiss.

Nivada Swiss also uses web beacons or pixels when the user is using the page, the web beacons are visible or hidden images inserted within a Web site, which is used to monitor user behavior in these media.

It is established that the installation, permanence and existence of cookies in the user's or visitor's computer depends on his or her exclusive will and can be eliminated from his or her computer whenever he or she wishes. The Help function of most browsers will tell you how to configure your browser not to accept cookies, to notify you each time you receive a new cookie, or to disable all cookies. You can also disable or delete similar data that was used by browser add-ons, such as Flash cookies, by changing the settings of the extensions or by visiting their manufacturer's website. However, we recommend that you leave cookies enabled in order to take advantage of many of the essential functions of www.nivadaswiss.com, you may also encounter cookies or other similar systems installed by third parties on certain pages of our site. Nivada Swiss does not control the use of cookies by third parties.

If you would like more information about cookies, please visit http://www.allaboutcookies.org, and for information about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

 

5. Transfers, International Transfers and Remittance of Data
Your personal information will not be transferred without your prior consent, if required, and will be treated only for the purposes outlined in this privacy notice, unless you consent to the use of your information for other purposes. The access, both physical and electronic, to your personal data, will be limited to those who need to access them to fulfill the purposes indicated. The collection of data will be exclusive to Nivada Swiss for the purposes outlined in this notice.

Nivada Swiss undertakes to ensure that all the legal principles of protection regarding the transmission and transfer of your personal data are complied with. Nivada Swiss is also committed to ensuring that at all times, any individual who is part of the Company will no longer have access to the privacy data in question.

In addition, Nivada Swiss may make international transfers to supply our products using resources and servers located in various countries around the world. Accordingly, your personal data may be transferred abroad where our products may also be marketed, including to countries that do not have laws providing specific protection for personal data or that have different legal regulations on data protection. In such cases, Nivada Swiss will ensure that the recipient of the personal data assumes the same obligations as Nivada Swiss either by contractual clauses or other legal instruments providing at least the same obligations to which Nivada Swiss transferring the personal data is subject, as well as the conditions under which the data subject consented to the processing of his or her personal data.

At all times, Nivada Swiss will safeguard the confidentiality of the data and the processing of these in such a way that your privacy is protected in terms of the Law, ensuring compliance with this notice by the Company and by those third parties with whom it maintains a legal relationship for the proper provision of its services.

6. Exercise of ARCO Rights (Access, Rectification, Cancellation or Opposition)
In accordance with the provisions of the Law, you, or your legal representative, if applicable, may exercise your rights of Access, Rectification, Cancellation and Opposition by sending the corresponding request to the e-mail address atencion@nivadaswiss.com.


7. Revocation of Consent and Limitation of Use or Disclosure
At any time, you may revoke the consent you have given us for the processing of your personal data, as long as it is not necessary to fulfill obligations arising from our legal relationship, so that we stop using or disclosing them. You may also limit the use or disclosure of your personal data. To do so, it is necessary to submit your request at the following e-mail address: atencion@nivadaswiss.com


8. Changes to the Privacy Notice
Any change or modification to this notice may be made by the Company at any time and will be announced through our website.