Privacy Policy | Nivada Swiss

The confidentiality and proper protection of the personal information entrusted to HOLZER Y COMPAÑIA SA DE CV, (hereinafter, “ Nivada Swiss ” or the “ Company ”), is of the utmost importance. Nivada Swiss is committed to handling your personal data responsibly and in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter, the “ Law ”) and other applicable regulations.


For Nivada Swiss, the collection of certain personal data is necessary to carry out activities intrinsic to its commercial and business activities. Nivada Swiss has a legal and social obligation to comply with sufficient legal and security measures to protect the personal data collected for the purposes described in this privacy notice. All of this is done so that you have full control and discretion over your personal data. Therefore, we recommend that you read the following information carefully. This privacy notice is available on our website at all times.

1. Data of the person responsible
Nivada Swiss is a company incorporated under the laws of Mexico located at Torre Omega, Campos Eliseos No. 345, 10th Floor, Col. Chapultepec Polanco, Miguel Hidalgo Municipality, Mexico City, Mexico, CP 11560.


2. Personal data collected and sensitive data
As part of our consumer community, certain personally identifiable information about you may be collected and processed. We generally collect personal data from you when you make a purchase, complain about any of our products and/or services, participate in a campaign, or otherwise interact with us. Such information may include, but is not limited to, the following:

Identification data: full name, home, cell, and/or work phone number, email address, postal address, user ID and password, age, gender, postal code, language preferences, date of birth, among others.
Data related to our products or services
Personal and/or financial data: inquiries or purchase requests, products supplied, delivery information, bank account number, bank card information, billing address, RFC (Registered Credit Card Number), credit checks, and other similar financial information. For the purposes described in this policy, we may collect your personal data in several ways: when you provide it to us directly; when you visit our website or use our online services; and when we obtain information from other sources as permitted by law.

3. Purpose of Data Processing

Product and service development. In most cases, we only use your personal and statistical data for these purposes. We may combine personal data collected from your use of a particular Nivada Swiss product with other personal data we may have about you, unless such personal data was collected for other purposes.
Product and service development. In most cases, we only use your personal and statistical data for these purposes. We may combine personal data collected from your use of a particular Nivada Swiss product with other personal data we may have about you, unless such personal data was collected for other purposes.
Communicating with you. We may use your personal data to communicate with you regarding customer service.
Marketing and referrals. We may use your personal data for direct marketing or market research. In addition, in accordance with applicable regulations, we may contact you to inform you about new products, services, or promotions.
If you do not want Nivada Swiss to process your information for advertising, promotional, and market research purposes, you can withdraw your consent by contacting us at atencion@nivadaswiss.com.

4. Cookies and web beacons
The user of the Nivada Swiss website is aware and accepts that Nivada Swiss may use a tracking system through the use of cookies.

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device as a unique user when you visit certain pages of our site. This allows us to exchange state information between that site and the user's browser. State information may reveal means of session identification, authentication, or user preferences, as well as any data stored by the browser relating to the website.

Cookies are used to understand the interests, behavior, and demographics of visitors and Site visitors in order to better understand their needs and interests and serve them or provide them with better related information. We also offer certain features that are only available through the use of cookies.

We will also use the information obtained through cookies to analyze the pages the visitor or user browses, the searches performed, improve our commercial and promotional initiatives, display advertising or promotions, banners of interest, improve our content and article offerings, and personalize said content, presentation, and services.

Cookies are also used to ensure that users do not have to enter their password frequently during a browsing session, and to count and verify registrations, user activity, and other business concepts and agreements. The purpose of cookie installation is always to benefit the recipient, and cookies will not be used for purposes other than those of Nivada Swiss.

Nivada Swiss also uses web beacons or pixels when the user is browsing the page; web beacons are visible or hidden images embedded within a website, which are used to monitor user behavior on these media.

It is established that the installation, permanence, and existence of cookies on the user's or visitor's computer depends solely on their will and they may be deleted from their computer at any time. The Help function on most browsers will tell you how to configure your browser to not accept cookies, to notify you each time you receive a new cookie, or to disable all cookies. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the extension settings or visiting the manufacturer's website. However, we recommend that you leave cookies enabled to take advantage of many of the essential functions of www.nivadaswiss.com; you may also find cookies or other similar systems installed by third parties on certain pages of our site. Nivada Swiss does not control the use of cookies by third parties.

If you would like to know more about cookies, please visit http://www.allaboutcookies.org and for information on how to delete them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html .

5. Transfers, International Transfers and Data Transfers
Your personal information will not be transferred without your prior consent, if required, and will be processed only for the purposes described in this privacy notice, unless you consent to the use of your information for other purposes. Access, both physical and electronic, to your personal data will be limited to those who need to access it to fulfill the stated purposes. Data collection will be carried out exclusively by Nivada Swiss for the purposes outlined in this notice.

Nivada Swiss is committed to ensuring that all legal protection principles are met regarding the transmission and transfer of your personal data. Nivada Swiss is also committed to ensuring that, at all times, any individual within the Company will no longer have access to the privacy data in question.

In addition, Nivada Swiss may make international transfers to supply our products using resources and servers located in various countries around the world. Consequently, your personal data may be transferred abroad where our products may also be marketed, including to countries that do not have laws providing specific protection for personal data or that have different legal regulations on data protection. In such cases, Nivada Swiss will ensure that the recipient of the personal data assumes the same obligations as Nivada Swiss, either through contractual clauses or other legal instruments that establish at least the same obligations to which Nivada Swiss is subject when transferring the personal data, as well as the conditions under which the data subject consented to the processing of their personal data.

At all times, Nivada Swiss will safeguard the confidentiality of your data and its processing in such a way that your privacy is protected in accordance with the law, ensuring compliance with this notice by the Company and any third parties with whom it maintains a legal relationship for the proper provision of its services.

6. Exercise of ARCO Rights (Access, Rectification, Cancellation or Opposition)
In accordance with the provisions of the Law, you, or your legal representative, as applicable, may exercise your rights of Access, Rectification, Cancellation and Opposition by sending the corresponding request to the email address atencion@nivadaswiss.com .



7. Revocation of Consent and Limitation of Use or Disclosure

At any time, you may revoke the consent you have given us to process your personal data, provided it is not necessary to fulfill obligations arising from our legal relationship, and request that we stop using or sharing it. You may also restrict the use or disclosure of your personal data. To do so, please send your request to the following email address: atencion@nivadaswiss.com


8. Changes to the Privacy Notice
Any changes or modifications to this notice may be made by the Company at any time and will be announced through our website.